Lyon Technics is committed to the health, safety and well being of our staff, their families, and our customers.
Lyon Technics is still open for business and I want to share the actions we are taking to respond to the outbreak, aligned with the best information from Australian and International Health Authorities.
We are working hard to protect our staff so they can continue to deliver services to our clients. We have introduced:
Meetings & Office Operations: All meetings will be conducted by phone or via video-conferencing. Our offices will be closed to visitors, as they will not be fully staffed. Where deliveries need to be made in-person, please contact us to pre-arrange a time that we can meet you at our office.
Strict isolation protocols: Staff are monitoring their health, if they have a temperature above 37.3Co or showing any symptoms, they have been instructed not to attend work.
Smaller teams: Crews have been split into smaller teams and will practice distancing while onsite of 4m2 where possible and limit closer interactions for a maximum time of 15mins. Crew members are also encouraged to provide their own transport to and from work sites. Further to this lunch breaks will be staggered during the workday.
Additional cleaning: Crews have been asked to clean their work sites before and after work. This includes vehicles, touch points, tools, and any equipment if required. Additional cleaning has been arranged for facilities such as lunch sheds and toilets where applicable.
Hygiene: Crews have been trained and equipped in hygiene management.
Telephone contact with customers before crews arrive: To understand whether the customer is in isolation or a high-risk group. In addition to this, crews have been instructed to limit face to face interactions with all clients. Where possible, crews will announce their arrival by phone and proceed straight to the location of work. Sign offs or completions will be completed via emails and supported by photographs as required.
This work is done now in case our workforce is impacted by the spread of COVID-19.